- Federal prisons as well as city and county jails are required to provide video calls (VRS) to deaf and hard of hearing inmates.
- Video relay for deaf inmates is not a privilege – it is a right.
- To not provide video relay services to deaf or hard of hearing inmates is a violation of the Americans with Disabilities Act and could also cause a facility to lose their federal funds under the National Rehabilitation Act.
- Tidal Wave Telecom’s secure video relay has been installed in facilities ranging from the U.S. Bureau of Prisons all the way down to local county and city jails. Our SecureVRS® technology meets the corrections grade requirements of the organization as well as the rights of the deaf inmates.
- Our technology is proven, accepted and readily available as a turnkey or cloud-based solution. There is no reason a prison or jail would not offer secure video relay services to the deaf or hard of hearing inmates.
- Federal prisons, county and city jails must legally have video relay services available to deaf inmates – they have no choice. If they do not provide it – they risk being sued and will always lose.
- Compliance is key. If you are a law firm representing a prison, city or county jail – contact us today to learn more about how our SecureVRS® can eliminate risk and ensure your client is protected from lawsuits.
Click on the links below to see detailed information on the legal requirements: